Contact Us
## Contact Us
We’re here to assist you with any questions, concerns, or requests related to your orders or our products. Whether you need more information about an item or support with your purchase, feel free to reach out to us through any of the methods below.
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## Get in Touch
**Email Support**
For general inquiries, order support, or assistance:
📧namosauction@gmail.com
**Phone Support**
📞 [+971554661966]
Business Hours: [e.g., Monday – Thursday, 10:00 AM – 8:00 PM]
**Location**
United Arab Emirates
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## Contact Form
You can also reach us by filling out the contact form on this page. Please include:
Our team will review your request and respond within **24–48 business hours**.
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## Chat Support
For faster assistance, you can use our **chatbot/live chat feature** available on the website. This is the quickest way to:
* Ask product-related questions
* Get order updates
* Raise refund, return, or exchange requests
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## Refund & Return Requests
If you would like to request a refund, return, or exchange:
* Please submit your request through this Contact Us page or via chatbot
* Include your order details and reason for the request
* Our team will review your request and respond accordingly
All such requests are handled based on our Terms & Conditions.
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## Response Time
We aim to respond to all inquiries within **24–48 business hours**. During peak periods, response times may be slightly longer.
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## Important Note
To ensure a smooth support experience:
* Please provide accurate contact details
* Double-check your email address when submitting requests
* For order-related queries, always include your order number
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We appreciate your interest in Namos Antiques and look forward to assisting you.