Privacy Policy

## Privacy Policy **Effective Date:** [03/05/2026] Namos Antiques (“we,” “our,” or “us”) operates this website and is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and make purchases from us. By using our website, you agree to the terms outlined in this policy. --- ## 1. Information We Collect We may collect the following types of information: ### Personal Information When you place an order or interact with our website, we may collect: * Full name * Email address * Phone number * Billing and shipping address * Payment details (processed securely via third-party providers) ### Non-Personal Information We may automatically collect: * IP address * Browser type and device information * Pages visited and time spent on the site * Cookies and usage data --- ## 2. How We Use Your Information We use the collected information to: * Process and fulfill orders * Communicate with you regarding your purchases * Provide customer support * Improve our website and services * Prevent fraudulent transactions and ensure security * Comply with legal and regulatory requirements --- ## 3. Payment Processing We do not store or process your payment card details directly. Payments are securely handled by trusted third-party payment providers such as **Stripe and PayPal**. These providers may collect and process your payment information in accordance with their own privacy policies: * Stripe Privacy Policy * PayPal Privacy Policy --- ## 4. Sharing of Information We do not sell or rent your personal information. We may share your information only in the following cases: * With payment processors to complete transactions * With shipping and logistics partners to deliver orders * With service providers who help operate our website * When required by law or legal authorities --- ## 5. Cookies and Tracking Technologies Our website uses cookies to enhance user experience and analyze website traffic. Cookies help us: * Remember your preferences * Understand user behavior * Improve website performance You can choose to disable cookies through your browser settings, but some features of the website may not function properly. --- ## 6. Data Security We implement appropriate technical and organizational measures to protect your personal data from unauthorized access, misuse, or disclosure. However, no online platform can guarantee absolute security. --- ## 7. Data Retention We retain your personal information only for as long as necessary to: * Fulfill orders * Comply with legal obligations * Resolve disputes --- ## 8. Your Rights Depending on applicable laws, you may have the right to: * Access the personal data we hold about you * Request correction of inaccurate information * Request deletion of your data (subject to legal obligations) * Withdraw consent for certain data uses To exercise these rights, please contact us using the details below. --- ## 9. Third-Party Links Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those external sites. --- ## 10. Children’s Privacy Our website is not intended for individuals under the age of 18. We do not knowingly collect personal information from children. --- ## 11. Changes to This Policy We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. --- ## 12. Contact Us If you have any questions about this Privacy Policy or how your information is handled, please contact us using our contact us page or through the Chatbot by raising a query --- By using our website, you acknowledge that you have read and understood this Privacy Policy.